The Handling Information course provides learners with an understanding of the importance of managing information safely, accurately, and confidentially within health and social care settings. Participants will explore how effective information handling supports high-quality care, protects individual privacy, and ensures organisations meet legal and professional responsibilities.
The course examines the key legislation and regulations that relate to the recording, storage, and sharing of information in health and social care. Learners will develop an understanding of how these legal frameworks guide the safe management of personal and sensitive information, ensuring it is handled in a way that protects individuals’ rights and maintains confidentiality.
Participants will explore why secure systems for recording and storing information are essential, including how they help prevent data loss, unauthorised access, and misuse of personal information. The session highlights the importance of maintaining secure records and following organisational policies and procedures when handling information.
Learners will also gain an understanding of the requirements for handling information in social care settings, including how to record information in a way that is clear, accurate, and professional. The training emphasises the importance of keeping records that are up to date, complete, accurate, and legible so that information can be relied upon to support safe decision-making and continuity of care.
Throughout the course, participants will explore good practice in handling information, including appropriate information sharing, maintaining confidentiality, and understanding when it is necessary to share information to support safeguarding or care needs. The training aims to build confidence in managing information responsibly and in line with professional standards.
