North West Cyber Digi-Tech Network

Event Report (October 17th 2024)

Cyber Awareness Changes:

1.  Increased Awareness of Cybersecurity Threats: Participants showed an overall improvement in their understanding of cyber threats, with many now being more aware of the risks and vulnerabilities facing their organizations.

2.  Enhanced Knowledge of Cybersecurity Practices: Attendees gained a clearer understanding of security practices, particularly around password management and the use of VPNs, helping them better protect their systems.

3.  Greater Awareness of Specific Cyber Threats: Many participants noted an increased awareness of specific threats such as scams, hacking techniques, and the risks associated with employees using personal devices in caregiving roles.

4.  Improved Understanding of Support and Resources: Some respondents highlighted that they now have a better understanding of the available resources, including AI tools, to help reduce workload and improve efficiency.

5.  Food for Thought Regarding AI and Cybersecurity: While not all participants saw a dramatic change in awareness, several expressed that the information provided on AI and cybersecurity gave them new perspectives to consider for future strategies.

Barriers to Digitization:

1.  Cost as a Major Barrier: Financial constraints were the most cited challenge, with organizations feeling the burden of costs related to acquiring, implementing, and maintaining new digital technologies.

2.  Lack of Knowledge and Skills: A significant number of participants mentioned that the lack of technical knowledge within their organizations is a barrier to adopting digital solutions.

3.  Human Resistance to Change: Resistance to adopting new technology, particularly among older and less tech-savvy staff, was identified as a major challenge in the digitization process.

4.  Organizational and Infrastructure Limitations: Slow IT systems, communication issues, and difficulties in finding the right digital platforms were highlighted as key organizational barriers to adopting new technology.

5.  Tailored Digital Solutions for Specific Needs: Some participants mentioned the challenge of finding digital platforms that meet the specific needs of their organizations, particularly those that are not standard domiciliary care agencies.

Future Meeting Topics:

1.  Recruitment and Staff Retention: Many participants expressed interest in discussing recruitment challenges and staff retention strategies, which are critical issues in the care sector.

2.  Data Security and Privacy: There is strong interest in exploring topics related to data security, with participants eager to learn more about strategies for protecting sensitive information in a digital environment.

3.  Technological Innovations in Care Services: Participants want to see more focus on technological advancements, including AI-assisted devices, digital care records, and upcoming innovations that can improve care services.

4.  Case Studies of Good Practice: Several respondents expressed interest in learning from case studies that highlight successful implementations of AI and other digital tools within the care sector, providing practical examples for their own organizations.